What should I do if an item is missing from my order?

If a customer finds that an item is missing from their order from SolsticeSupply.com, the first step is to check the packing slip that comes with the shipment. This slip often lists all the items included in the order and may clarify if an item was shipped separately or if an error occurred. It is also beneficial to review the order confirmation email to verify what was initially purchased. If the packing slip and order confirmation do not resolve the concern, the next appropriate action is to look for the contact information available on the current web page of SolsticeSupply.com. They usually provide support options that might include email, live chat, or phone contact. This means customers can efficiently communicate the situation and seek assistance. The team at SolsticeSupply.com is generally dedicated to providing prompt support for any missing items, ensuring a satisfactory resolution for customers.