What if I have a problem with my order?

If you encounter any issues with your order, SolsticeSupply.com is here to assist you. We prioritize customer satisfaction and will strive to resolve any problems promptly. In such a situation, kindly reach out to our dedicated customer support team via phone or email. Our friendly and knowledgeable representatives will guide you through the process for a satisfactory resolution. Please provide them with detailed information about the problem, such as order number, item details, and a clear description of the issue. We are committed to ensuring a positive shopping experience, and we appreciate your patience and understanding. Rest assured that we will do everything we can to address any problems and make things right.