What is the return policy for softball equipment?

Softball.com offers a hassle-free return policy for all softball equipment purchases. We understand that sometimes items might not meet your expectations or may arrive damaged. If you need to return an item, simply contact our customer service within 30 days of receiving your order. We will provide you with a return authorization number and instructions on how to proceed. Please keep in mind that all returned items must be in their original condition, unused, and with the original packaging. Once we receive the returned item and confirm its condition, a refund or exchange will be issued promptly. However, please note that certain exclusions, such as personalized or customized items, may apply. Our goal is to provide you with the best shopping experience possible, so don't hesitate to reach out to us if you have any questions or concerns.