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Softball.com Customer FAQ

Top Answers & How-to Guides

What is Softball.com's Phone Number?

The question we are asked most often is about how to talk to Softball.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any recommended drills or training programs for softball players?

Yes, there are several recommended drills and training programs for softball players to improve their skills and performance. Some...
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Equipment Types

What are the different types of softball equipment available?

Softball enthusiasts can find a wide array of equipment designed to enhance their game. The different types of softball equipment available...

What are the different types of softballs and their specifications?

Softball is played with various types of balls, each designed for specific purposes. The typical types of softballs and their specifications 1. 11 inch Fastpitch Softball: Used in fastpitch softball leagues for women and girls aged 10 and above. It weighs around 6-7 ounces, usually has a polyurethane core, and features a synthetic or leather cover. 2. 12 inch Slowpitch Softball: Commonly utilized in slowpitch softball leagues for men and co-ed teams. It weighs approximately 6-7 ounces, has a polyurethane core, and is covered with synthetic or leather material. 3. 16 inch Softball: Primarily played in Chicago and other regional-specific leagues, this larger softball is used in both slowpitch and fastpitch formats. It weighs around 12-16 ounces, has a traditional stitching, and features a leather cover. 4. Training Softballs: These balls are specifically designed for skill development, including pitching, hitting, and fielding. They are typically smaller, lighter, and softer compared to regular game softballs. It is important to select the appropriate softball type based on the league, age group, and playing style to ensure an enjoyable and competitive experience....

What are the different types of softball gloves and how do I choose the right one?

Softball gloves come in various types, each designed for different positions on the field. The four primary types of gloves are catcher's Catcher's mitts are heavily padded to withstand fast pitches and secure the ball during catchers' duties. Infield gloves are typically smaller, allowing for quick ball transfers and better control. Outfield gloves are larger, providing greater reach and improved catching ability for longer fly balls. First base mitts have a unique shape with a deeper pocket, designed for scooping up ground balls and catching close throws. When choosing the right glove, consider your position, hand size, and material preferences. Most players opt for leather gloves due to their durability and flexibility. It is important to try different gloves to ensure a proper fit and feel comfortable. Consult with experienced players or store personnel for expert advice to find the ideal glove suited to your position and playing style....

Bat Sizes

What are the different sizes and weights of softball bats?

Softball bats come in a variety of sizes and weights to cater to individual player preferences and league regulations. Typically, softball...

Game Variants

What are the differences between fastpitch and slowpitch softball?

Fastpitch and slowpitch softball differ in several key ways. Firstly, the pitching styles vary significantly. In fastpitch, the ball...

Customization

Do you offer customized softball jerseys and apparel?

Yes, we offer a wide range of customized softball jerseys and apparel. At Softball.com, we understand the importance of representing...

Return Policy

What is the return policy for softball equipment?

Softball.com offers a hassle-free return policy for all softball equipment purchases. We understand that sometimes items might not...

Discounts

Are there any special discounts or promotions available?

Yes, Softball.com offers various special discounts and promotions to provide customers with great value on their purchases. These discounts...

Warranty

Do you provide any warranty for softball equipment?

Yes, Softball.com offers a warranty on selected softball equipment. We understand the importance of quality and durability when it...

Order Tracking

Can I track my order once it has been placed?

Yes, you can easily track your order once it has been placed. At Softball.com, we provide a tracking number as soon as your order is...

Training Programs

Are there any recommended drills or training programs for softball players?

Yes, there are several recommended drills and training programs for softball players to improve their skills and performance. Some...

Help me with my Softball.com customer service issue

Ask any question you have about Softball.com customer service. We will do our best to get you answers right away.
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