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Sodexo Customer FAQ

Top Answers & How-to Guides

What is Sodexo's Phone Number?

The question we are asked most often is about how to talk to Sodexo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sodexo customer service, get an answer now.
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Recent Sodexo Customer Questions

My sodexo card got blocked because of wrong pin entry

We're sorry to hear that your Sodexo card has been blocked due to an incorrect PIN entry. For security reasons, this happens after multiple incorrect attempts. To unblock your card, you should directly call Sodexo's customer service to verify your identity and they'll guide you through the unblocking process. You may be required to provide details such as your Sodexo card number, registered mobile number, etc., for identity verification. Please try to have this information readily accessible when contacting them to hasten the process.
Asked Mar 10, 2024 6:09 AM

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Catering and Events

What types of events does Sodexo cater?

Sodexo provides catering services for numerous events, including corporate meetings, social celebrations like weddings and...
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How can I customize my food service options?

Sodexo provides various ways to personalize food service options, focusing on clients' specific needs across different sectors....
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Can businesses partner with Sodexo for catering?

Yes, businesses can collaborate with Sodexo for catering services, which offer customized solutions for various events. They...
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Services Offered

What types of meal plans do you provide?

Sodexo offers diverse meal plans to meet various dietary needs, including traditional, vegetarian, vegan, and options for...
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What services does Sodexo offer globally?

Sodexo is a global company providing services that improve quality of life, focusing on facilities management, food services,...
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Do you offer services outside of the food industry?

Sodexo extends its services beyond food, offering facilities management, maintenance, and support in sectors like healthcare,...
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Company Operations and Culture

What are Sodexo’s hours of operation?

Sodexo does not maintain uniform hours across its services, as operational hours vary by location and service type, often...
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What training does Sodexo provide to its employees?

Sodexo prioritizes employee training and development by offering various programs, including onboarding, workshops, and...
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How does Sodexo work in different cultural settings?

Sodexo operates effectively in various cultural environments by emphasizing diversity and inclusion. They adapt their services...
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Does Sodexo offer volunteering opportunities?

Sodexo actively promotes community service and often involves employees in various volunteering activities, such as food drives...
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Food Safety and Quality

Do you have sustainable food sourcing practices?

Sodexo prioritizes sustainability through responsible food sourcing by focusing on local suppliers and offering products that...
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How does Sodexo handle dietary restrictions?

Sodexo actively addresses dietary restrictions by prioritizing communication, menu diversity, and staff training. They...
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How does Sodexo ensure food safety and quality?

Sodexo focuses on food safety and quality by following stringent regulations and training staff in safe food handling. They...
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Customer Feedback

How can I stay informed about Sodexo's new services?

To stay updated on new services from Sodexo, it is advisable to visit their official website regularly for announcements....
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Is there a customer feedback system in place?

Sodexo prioritizes customer feedback to enhance its services, employing surveys, comment cards, and online platforms for this...
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We look to the Sodexo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sodexo issues reported to GetHuman
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