SkillShare Customer FAQ

Yes, you can. SkillShare has a 7-day refund policy for annual subscription payments. If you are not satisfied with the service or you mistakenly subscribed, you can request a refund within 7 days of the payment. But after 7 days, SkillShare will no longer offer a refund. Make sure to turn off auto-renew to avoid future charges if you no longer wish to use the service.

We're sorry to hear about this. SkillShare's standard policy is to only charge a yearly membership fee after your free trial has ended. However, a common reason this can happen is if the free trial was ended prematurely. If you think there's a mistake, we recommend directly reaching out to SkillShare's customer service team who can assist with your billing concerns and help to resolve your issues. It's also important to note that all payments are non-refundable so please ensure you wish to continue with your membership before the trial ends to avoid accidental charges.

You can cancel your Skillshare subscription at any time. However, refunds are not typically provided once payment has been made. If you signed up for Skillshare and used it during the free trial period, a refund will typically not be provided. If a payment was made in error or under unique circumstances, you should contact your bank or credit card company. They have processes to handle these kinds of situations. Remember to cancel your subscription before the next billing cycle to avoid additional charges. Subscriptions will otherwise automatically renew.