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Simpleshoes.com Customer FAQ

Top Answers & How-to Guides

What is Simpleshoes.com's Phone Number?

The question we are asked most often is about how to talk to Simpleshoes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Simpleshoes.com Customer Questions

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Payment and Discounts

What payment methods do you accept?

Simpleshoes.com provides various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Are there any discounts or promotions available?

Simpleshoes.com often provides various discounts and promotions, including seasonal sales and limited-time offers. Customers...
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Do you offer gift cards?

Currently, Simpleshoes.com does not seem to provide gift cards on their website. Customers may consider alternative gifting...
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Returns and Exchanges

Can I return or exchange a product?

Simpleshoes.com typically allows returns or exchanges within a specific time frame, usually thirty days, for unworn items in...
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What is your return policy?

Simpleshoes.com has a customer-friendly return policy allowing returns of unworn items within about thirty days. Products must...
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What should I do if my shoes don't fit properly?

If your Simpleshoes.com footwear is ill-fitting, first determine the cause of the discomfort, such as tightness or looseness....
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Shipping Information

How long does it take to process an order?

Order processing at Simpleshoes.com usually takes one to three business days, influenced by item availability and shipping...
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Do you offer international shipping?

Simpleshoes.com provides international shipping to certain countries, though options can vary. Customers may choose from...
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What is your shipping policy?

Simpleshoes.com has a clear shipping policy which includes processing orders promptly, using various carriers for shipping...
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Can I track my order?

Customers can track their orders from Simpleshoes.com after shipment. An email with a tracking number and link to the carrier's...
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Product Information

What is your sizing guide?

Simpleshoes.com provides a detailed sizing guide to help customers select the right shoe size using standard charts and foot...
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Are the shoes environmentally friendly?

Simpleshoes.com is dedicated to environmentally friendly footwear by using sustainable materials like organic cotton and...
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What materials are used in your shoes?

Simpleshoes.com utilizes a variety of materials including canvas, leather, and synthetic options to ensure comfort and...
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Can I find a specific product in store?

Simpleshoes.com mainly functions as an online retailer, so products are typically not available in physical stores. Checking...
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Company Policies

What is your privacy policy?

Simpleshoes.com prioritizes customer privacy and has stringent measures in place to secure personal data. They collect...
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Do you have a store locator for physical locations?

Simpleshoes.com does not feature a store locator, focusing mainly on online sales. For physical locations carrying Simple...
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