Can I return or exchange a product?

Yes, you can return or exchange a product purchased from Simpleshoes.com. If you are not completely satisfied with your purchase, you have the option to return it within 30 days of the delivery date. The item must be in its original, unworn condition with all tags attached. To initiate a return or exchange, simply contact our customer service team and provide them with your order details and reason for the return. They will guide you through the process and provide you with a return authorization number. Please note that return shipping costs are the responsibility of the customer unless the item received is defective or damaged. Once we receive the returned item, we will process your refund or exchange promptly. For further information, please refer to our Returns and Exchanges policy on our website.