What is Simon & Schuster's return policy for damaged books?
Simon & Schuster understands that receiving a damaged book is frustrating, and we strive to provide a satisfactory resolution. Our return policy for damaged books is designed to make the process easy and hassle-free. If you receive a damaged book, please contact our customer service within 30 days of purchase with details and photos of the damage. Our team will initiate a return and provide instructions for returning the item, which we will cover at our expense. Once we receive the damaged book, a refund or replacement will be issued promptly. We value our customers' satisfaction and aim to resolve any issues with damaged books swiftly and efficiently.
Answered May 3, 2024
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