What is Simon & Schuster's return policy for damaged books?

Simon & Schuster understands that receiving a damaged book can be disappointing for its readers. While I do not have access to specific internal policies, it is generally customary for publishers like Simon & Schuster to have a return policy that addresses damaged items. Typically, if a book arrives in a condition that is less than satisfactory, customers are encouraged to seek a resolution. In the case of damaged books, customers are usually advised to first check the retailer or platform from which the book was purchased, as return procedures may differ depending on where the transaction took place. Retailers often have their own return policies that align with the publisher's guidelines. For those who purchased directly through Simon & Schuster's website, there is usually a process for returning damaged items. This may involve contacting customer service through the available channels on the website. It is helpful to provide details about the issue, including order information and photographs of the damage, if possible. This documentation can facilitate a quicker resolution. To get the most accurate and current information regarding Simon & Schuster's return policy for damaged books, it is best to refer to the customer service section on the Simon & Schuster website. This section typically includes detailed instructions and the appropriate contact information for customer inquiries.