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Can I return or exchange a book purchased from Simon & Schuster?

Asked 2 years ago
Simon & Schuster generally does not accept returns or exchanges for books purchased directly from their website or other retail channels. If the book you received is defective or damaged, Simon & Schuster typically advises customers to consider reaching out to the specific retailer where the purchase was made. Retailers often have their own return policies that may allow for exchanges or refunds based on their guidelines. That said, circumstances can vary based on the retailer's policy and the specific situation regarding the book's condition. For example, if a book is damaged during shipping or if you received the wrong title, that may warrant a different response from the retailer compared to a simple request for a change of title. If you are looking for precise information on return or exchange policies, it may be best to consult the current web page for Simon & Schuster, as they may provide specific instructions depending on how and where the purchase was made. This way, you can ensure that you are following the correct procedure for your situation.
Answered Aug 16th 2025

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