Can I exchange an item for a different size or color?
Asked a year ago
Yes, we offer exchanges for different sizes or colors of items purchased from Shoeshackonline.com. If you received an item that doesn't fit or the color doesn't meet your expectations, we are happy to facilitate an exchange. Please ensure that the item is in its original condition, unworn, and with all tags attached. You can initiate the exchange process by contacting our customer service team within 14 days of receiving the product. They will provide you with further instructions on how to return the item and assist in finding the desired size or color. Please note that exchanges are subject to product availability. We strive to make your shopping experience with us as convenient and satisfying as possible.
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