Shoeemergency.com Customer FAQ

Top Answers & How-to Guides

What is Shoeemergency.com's Phone Number?

The question we are asked most often is about how to talk to Shoeemergency.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are the shoes on your website authentic?

Yes, all the shoes available on our website, Shoeemergency.com, are 100% authentic. We understand the importance of purchasing genuine...
Ask any question you have about Shoeemergency.com customer service, get an answer now.

About

What is Shoeemergency.com?

Shoeemergency.com is an online platform dedicated to providing quick and efficient shoe repair services. We understand that unexpected...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Shoeemergency.com, we understand that our customers come from various...

How long does it take to receive my order?

At Shoeemergency.com, we understand the urgency of your shoe needs. We strive to provide prompt and efficient delivery service. The...

Returns

What is your return policy?

Our return policy is designed to ensure your satisfaction with your purchase from Shoeemergency.com. We offer a hassle-free 30-day To initiate a return, simply contact our customer service team with your order details. Once your return request is approved, we will provide you with a return shipping label. Please make sure the items are returned in their original condition and packaging, with all tags attached. Once we receive and inspect the returned items, we will issue your refund in the original form of payment. Please note that original shipping fees are non-refundable. We strive to process returns as quickly as possible, typically within 5-7 business days. For more detailed information, please refer to our Returns and Refunds page on our website....

What if the shoes I ordered don't fit?

At Shoeemergency.com, we understand that finding the perfect fit is crucial when it comes to shoes. If the shoes you ordered don't...

Order Tracking

Can I track my order?

Yes, absolutely! We understand the importance of tracking your order and offer a convenient tracking system for all customers. Once...

Discounts

Are there any discount offers available?

Yes, Shoeemergency.com offers a variety of discount offers for shoppers. We believe in providing our customers with the best value....

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but it is subject to certain conditions. If you want to cancel or...

Payments

What payment methods are accepted?

At Shoeemergency.com, we understand the need for flexibility when it comes to payment. That's why we accept various payment methods...

Sizing

Do you have a size chart for shoes?

Yes, we do have a size chart for shoes. We understand the importance of finding the right fit and want to ensure our customers have...

Authenticity

Are the shoes on your website authentic?

Yes, all the shoes available on our website, Shoeemergency.com, are 100% authentic. We understand the importance of purchasing genuine...

Help me with my Shoeemergency.com customer service issue

Ask any question you have about Shoeemergency.com customer service. We will do our best to get you answers right away.
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