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What if the shoes I ordered don't fit?

Asked 2 years ago
If the shoes ordered from Shoeemergency.com do not fit, there are a few options available for handling the situation. It is common for customers to encounter sizing issues, and finding a solution is important for ensuring satisfaction. First, it is advisable to check the return policy stated on the website, as this will provide valuable information regarding the process for returning or exchanging items. Generally, many companies allow for returns or exchanges within a specified time frame if the shoes are unworn and in their original packaging. Additionally, customers may want to consider measuring their feet to determine the correct size before making a future purchase. Sizing can vary between brands, and some shoes may run larger or smaller than expected. It might also be helpful to read customer reviews regarding sizing for specific styles, as this can provide insights into others' experiences. If you require further assistance, the contact information for customer service is typically found on the Shoeemergency.com website. They can offer guidance on returns, exchanges, or provide additional sizing advice. Ultimately, understanding the policy and taking prompt action will help ensure a satisfactory resolution to the fitting issue with the ordered shoes.
Answered Oct 3rd 2025

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