What if the shoes I ordered don't fit?

Asked a year ago
At Shoeemergency.com, we understand that finding the perfect fit is crucial when it comes to shoes. If the shoes you ordered don't fit, don't worry! We offer a hassle-free returns policy specifically designed for such situations. Simply contact our customer support within 14 days of receiving the shoes, and we will guide you through the return process. We will provide you with a prepaid return label, making it convenient and cost-free for you to send the shoes back to us. Once we receive the returned shoes, we will happily offer you an exchange for a different size or provide you with a full refund, whichever option you prefer. Your satisfaction is important to us, and we are committed to ensuring you find the perfect pair of shoes at Shoeemergency.com.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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