What happens if I need to cancel a shift?
If you need to cancel a shift, we understand that unforeseen circumstances can arise. However, we ask that you give us as much notice as possible. If you cancel with less than 24 hours' notice, it may affect your reliability score and could lead to penalties, such as removal from the platform or decreased priority for future shifts. We strive for a reliable and dependable workforce, so cancellations should be avoided whenever possible. In case of an emergency or unexpected situation, please contact our support team immediately so that we can assist you further. We appreciate your understanding and cooperation in maintaining a smooth and efficient scheduling process for all parties involved.
Answered May 3, 2024
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