What is Shelissa.com's return policy?

Shelissa.com typically features a customer-friendly return policy aimed at ensuring satisfaction with every purchase. When considering returns, customers should be aware that items must usually be returned within a specified timeframe from the date of purchase, often around thirty days. To qualify for a return, products should be unworn, unwashed, and in their original condition, accompanied by the original packaging and tags. In some cases, certain items may be marked as final sale and not eligible for return; this can include, but is not limited to, intimate wear or specific promotional items. Customers are encouraged to carefully read the product descriptions on the website to identify these exceptions before completing a purchase. Upon initiating a return, customers may be required to provide proof of purchase in the form of an order confirmation or receipt. The return process may involve filling out a return request through the website or following specific instructions provided at the time of purchase. Customers might be responsible for return shipping costs unless the item is being returned due to an error on the part of Shelissa.com, such as receiving the wrong item or a defective product. For the most current information regarding the return policy, including details on how to initiate a return and any possible changes, it is advisable to visit the appropriate section of Shelissa.com. This section should provide precise instructions and any updates that may not have been mentioned here, ensuring that customers have access to complete and clear guidance on returns and exchanges.