What is your return policy?

Our return policy at Shadesoflight.com is designed to ensure customer satisfaction and provide a hassle-free experience. We offer a 30-day return window from the date of purchase for most items. If you are not completely satisfied with your purchase, simply contact our customer service team to initiate the return process. Please note that returned items must be unused, in their original packaging, and accompanied by proof of purchase. We offer a full refund to your original payment method or store credit, depending on your preference. However, certain items such as personalized or clearance products may be non-returnable. For more details on our return policy, and to initiate a return, please visit our Returns and Exchanges page on our website.