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What is your return policy?

Asked 2 years ago
Seriousplush.com typically aims to ensure customer satisfaction with their products, and as such, they do have a return policy in place. While the exact details of the return policy may vary, it generally allows customers to initiate returns within a specified timeframe after receiving their items. This timeframe is often around thirty days. Customers may be required to return goods in their original condition, along with the original packaging and tags, to qualify for a refund or exchange. It is important to note that any specific conditions, such as exclusions or requirements for certain types of products, can be detailed on their website. Customers may be responsible for return shipping fees unless the return is due to an error made by Seriousplush.com. Refunds usually take a certain number of days to process after the returned item is received and inspected. For the most current and detailed information, it is advisable to refer to the return policy section on the Seriousplush.com website. There, you will find comprehensive guidance regarding returns, including steps to follow and any exceptions that may apply, ensuring a smooth return experience for all customers.
Answered Sep 13th 2025

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