Can I cancel or change my order?

Yes, you can cancel or change your order on Seriousplush.com. However, please note that once an order has been processed and shipped, it cannot be canceled. In such cases, you may need to return the item for a refund or exchange. To cancel or make changes to your order, it is best to contact our customer service team as soon as possible. They will assist you in evaluating your options based on the current status of your order. It is important to provide them with your order details and any necessary information to expedite the process. Please keep in mind that any changes or cancellations may be subject to certain conditions and policies.