How Do I Let Scotiabank That I'm Traveling?
When traveling, you want to make sure you can access your Scotiabank credit or debit card for the duration of your trip. Notifying Scotiabank can help safeguard your account from being flagged or frozen for suspicious activity. You can call Scotiabank's customer service line or go to a branch location to advise up pending travel plans to help make your trip less stressful.
Traveling can be fun and exciting, but it can also be stressful if your bank doesn't realize you are traveling. Many travelers have found themselves with frozen debit or credit cards that have been locked for suspected fraudulent activity, when in fact, the authorized user is just traveling and used his or her card during the trip. If you are a Scotiabank customer, you will want to make sure you can access your money even when in a new geographical area. How do you let Scotiabank know you are traveling? You can contact member support services here for information and assistance, and below are steps you can take to notify Scotiabank of your travel plans.
Why You Should Let Scotiabank Know You are Traveling
Almost every bank has a fraud protection unit or division with the sole purpose of flagging suspicious activity on an account. Suspicious activity can involve inexpensive or costly purchases, or it can involve purchases outside your usual shopping area. When suspicious activity is noted, the accounts may be locked or frozen until you can confirm that the activity is legitimate. This can create a great deal of stress for you when traveling. Therefore, it is always a good idea to let your bank know when you will be traveling.
When contacting Scotiabank about upcoming travel, provide the representative with the following information:
- Name on the account.
- Account number attached to your debit card or your credit card number.
- Dates of travel.
- Travel itinerary (cities or countries you plan to visit).
This information will be available to the fraud department so the staff will not freeze your accounts if the purchases match the information provided.
How to Notify Scotiabank of Travel
Note: Scotiabank no longer requires customers to notify the bank before traveling; however, some customers still prefer to let Scotiabank know before setting off for a holiday. You can call Scotiabank member support here and advise of your travel dates and locations and ask that the fraud department be notified. You can also visit a local Scotiabank branch office and submit your travel notification in person. When you make the notification, provide the information outlined earlier to ensure that you are not left without sufficient funding while on your trip.
Notifying Scotiabank of upcoming travel is not a requirement; however, you can let the bank know prior to leaving for your own peace of mind and to reduce the risk of interupted access to your funds. For more information and support, contact Scotiabank customer service here.
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