Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for

Contacting customer support

Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following channels: Phone, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins35
Live Chat at
Customer Service
2 mins37 top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
Do you have a warranty for your products?
Yes, offers a warranty for their products. We understand the importance of ensuring the quality and durability of our products, and we stand behind that commitment. Our warranty varies depending on the specific item purchased, and the duration of the warranty can also vary. We strive to provide clear details about each product's warranty on its individual page, including information on coverage, limitations, and any necessary steps for processing a warranty claim. Our goal is to ensure that our customers have a hassle-free experience and are fully satisfied with their purchase. If you have any questions or concerns about a product's warranty, please don't hesitate to reach out to our customer service team who will be happy to assist you.
Do you offer international shipping?
Yes, we offer international shipping for our products. We understand that our customers come from various parts of the world and strive to provide convenient and reliable shipping options. We partner with trusted international carriers to ensure that your order reaches you safely and in a timely manner. Please note, however, that international shipping rates and delivery times may vary depending on the destination country and the specific items being shipped. To determine the shipping options available for your country, simply add the desired items to your cart and proceed to the checkout page. Our system will automatically calculate the shipping costs and provide you with the available options for international delivery.
Can I cancel or modify my order after it has been placed?
Unfortunately, once an order has been placed on, it cannot be cancelled or modified. This is because we strive to process and ship orders as quickly as possible to ensure timely delivery. Therefore, we recommend reviewing your order carefully before confirming the purchase. If you have any questions or concerns about a specific item or order, please feel free to contact our customer service team who will gladly assist you. We are committed to providing excellent service and will do our best to address any issues promptly. Thank you for choosing for your educational needs.
Can I place an order without creating an account?
Yes, you can place an order on our website without creating an account. We understand that some customers may prefer a quick and hassle-free checkout process. Simply add the desired products to your cart, proceed to the checkout page, and provide the necessary shipping and payment information. Without an account, you won't be able to access order history or track your package, but rest assured that we will still process your order efficiently. Should you decide to create an account in the future, you can easily do so with the same email used for the order. We strive to accommodate all customers and aim to make your shopping experience as seamless as possible. Happy shopping!
What is your shipping policy?
Our shipping policy at is designed to provide customers with efficient and reliable delivery of their ordered products. We offer free shipping on most items within the contiguous US, with additional charges for shipments to Alaska, Hawaii, and international locations. Orders are usually processed within 1-2 business days, and the estimated shipping time varies depending on the product and destination. Expedited shipping options are available at an additional cost for those who require faster delivery. We partner with reputable shipping carriers to ensure timely and secure delivery of all orders. Customers can track their shipments using a tracking number provided via email. In the unlikely event of any shipping issues or damages, we have a dedicated customer service team ready to assist with resolving any concerns promptly.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. At, we understand the importance of providing cost-effective solutions for educational institutions and businesses. We value our customers, which is why we offer discounted pricing for those placing bulk orders. Whether you need a large quantity of school furniture, office supplies, or classroom technology, we can accommodate your needs with competitive pricing. Our goal is to make it easier for schools and organizations to acquire the necessary resources without breaking the bank. Take advantage of our discount programs to maximize your budget and receive high-quality products at affordable prices. Contact our sales team or visit our website to learn more about our bulk order discounts and how we can help you save on your purchases.
What is your return policy?
Our return policy at aims to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt. However, to be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. We do not accept returns on personalized or customized products, unless they arrive damaged or defective. Refunds will be issued in the original form of payment, and customers are responsible for return shipping costs, unless the return is due to our error. Please contact our customer service team to initiate a return and receive further instructions. We strive to make the return process as simple and efficient as possible for our valued customers.
There's more!
Click below to show 4 more questions, answers, and complete guides to common customer support problem.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has 1 chat option has no customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

What payment methods do you accept?
Can I track my order?
Can I request a catalog or product samples?
Solutions to common issues

Contacting Other Companies

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