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Sanuk.com Customer FAQ

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What is Sanuk.com's Phone Number?

The question we are asked most often is about how to talk to Sanuk.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sanuk.com customer service, get an answer now.
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Recent Sanuk.com Customer Questions

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Ordering and Shipping

How do I place an order?

Ordering from Sanuk.com is easy. First, browse their footwear collection by category. When you find an item, click for details,...
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How do I track my order?

To track an order from Sanuk.com, have your order confirmation at hand, including the order number from your confirmation...
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Do you offer international shipping?

Sanuk.com does provide international shipping, allowing customers worldwide to enjoy their footwear. However, shipping costs,...
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Can I cancel or change my order after it has been placed?

Once an order is made on Sanuk.com, changing or canceling it depends on its status. Orders are usually processed rapidly,...
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Can I order a product that is currently out of stock?

When a product is out of stock at Sanuk.com, it is generally not possible to order it. However, customers might have the option...
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Payments and Promotions

What payment methods do you accept?

Sanuk.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and Discover,...
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Do you offer gift cards?

Sanuk.com does not currently sell gift cards but offers a variety of footwear and accessories that make great gifts. Consider...
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Are there any promotions or discounts available?

Sanuk.com regularly updates its promotions and discounts, which may involve seasonal sales or special deals. It's best to visit...
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What is the Sanuk loyalty program?

The Sanuk loyalty program rewards customers with points for actions like purchases and referrals, which can be redeemed for...
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Returns and Exchanges

What is your return policy?

Sanuk.com has a return policy allowing the return of unworn, unwashed, and undamaged items within a specific period. Proof of...
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Are there any restrictions on returns or exchanges?

Sanuk.com has specific policies for returns and exchanges, typically allowing them within 30 days, requiring items to be unworn...
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Product Information

What is your sizing chart?

Sanuk.com features a detailed sizing chart designed to assist customers in selecting the right size for their shoes and...
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What is the care recommendation for Sanuk products?

To maintain Sanuk footwear, regular cleaning with a damp cloth is suggested. A mild soap solution is recommended for tougher...
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Do you offer personalized shopping assistance?

Sanuk.com does not explicitly provide personalized shopping assistance, but its user-friendly site facilitates easy navigation...
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How can I find out about new product releases?

To learn about new products from Sanuk.com, it is recommended to frequently visit the official website for updates,...
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We look to the Sanuk.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sanuk.com issues reported to GetHuman
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