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San Francisco Giants Customer FAQ

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What is San Francisco Giants's Phone Number?

The question we are asked most often is about how to talk to San Francisco Giants customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent San Francisco Giants Customer Questions

Are there wheel chairs available at the park??

Yes, wheelchair rentals are available at Oracle Park for guests who need them. They can be obtained at designated locations within the park.
Asked Sep 9, 2025 12:06 AM

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Tickets and Promotions

Are there any special promotions or events during Giants games?

The San Francisco Giants host various promotions and events during the season to enhance fan experiences. This includes themed...
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How can I buy tickets to Giants games?

Fans can buy tickets for San Francisco Giants games primarily through the official website, giants.com, which offers game...
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Team History and Info

What is the history of the San Francisco Giants?

The San Francisco Giants, originally founded as the New York Gothams in 1883, have a storied history marked by championships...
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What is the team's conduct policy during games?

The San Francisco Giants have a conduct policy aimed at providing a safe and enjoyable experience for fans, emphasizing respect...
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Where do the Giants play their home games?

The home games of the San Francisco Giants are held at Oracle Park, situated on the San Francisco waterfront. Since its opening...
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Stadium Experience

What is the bag policy for entering Oracle Park?

Oracle Park has bag policies to enhance safety during San Francisco Giants games. Bags must not exceed 16x16x8 inches, with...
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Where can I find Giants merchandise in the stadium?

Giants merchandise can be found in multiple locations around Oracle Park, including the main Giants Dugout Store and smaller...
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What food and beverage options are available at Oracle Park?

Oracle Park provides a wide array of food and beverage choices for San Francisco Giants fans, featuring classic items like hot...
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What accessibility options are available for fans at the stadium?

The San Francisco Giants offer several accessibility options at Oracle Park, such as designated seating for individuals with...
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Are pets allowed at Giants games?

The San Francisco Giants typically do not permit pets at games, except for service animals. They occasionally hold special...
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What family-friendly events does the organization hold?

The San Francisco Giants host numerous family-friendly events throughout the season, such as "Family Day" at Oracle Park,...
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Transportation and Accessibility

How can I watch Giants games if I can't attend in person?

For fans unable to attend San Francisco Giants games in person, they can watch via local television on NBC Sports Bay Area, use...
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What should I do if I lose something at Oracle Park?

If an item is lost at Oracle Park, the initial step is to visit the nearest guest services or fan assistance kiosk where staff...
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What public transit options can take me to Oracle Park?

Oracle Park, where the San Francisco Giants play, can be accessed via multiple public transit options. The Bay Area Rapid...
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Community Engagement

How does the Giants organization support the community?

The San Francisco Giants are dedicated to community engagement, primarily through the Giants Community Fund, which supports...
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Is there a Giants fan club I can join?

While there is no official fan club for the San Francisco Giants, fans can connect through various groups and communities...
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We look to the San Francisco Giants issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
San Francisco Giants issues reported to GetHuman

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