San Diego Gas & Electric Co Customer FAQ

Under the Energy Savings Efficiency Plan, eligible appliances typically include older refrigerators, freezers, air conditioners, and water heaters. Specific details may vary, so it’s important to check the qualifying criteria for each appliance type.

San Diego Gas & Electric Company offers several energy assistance programs aimed at supporting low-income customers in managing their electricity costs. One of the primary programs is the California Alternate Rates for Energy, also known as CARE. This program provides eligible customers with a significant discount on their monthly energy bill, helping to make energy more affordable for those who qualify based on income. In addition to the CARE program, there is also the Family Electric Rate Assistance program, often referred to as FERA. This program offers a reduced rate to larger households with qualifying income levels, which can be beneficial for families who might otherwise struggle to pay their energy bills. Moreover, SDG&E has other initiatives aimed at assisting low-income customers, such as energy efficiency programs that provide free or reduced-cost energy-saving upgrades. These upgrades may include things like weatherproofing, energy-efficient appliances, and other improvements that help lower overall utility costs and increase energy savings. Customers may also find support through the monthly budget plan that allows them to pay a fixed amount each month based on their annual energy usage, which aids in budgeting and managing seasonal fluctuations in energy costs. For the most current details and eligibility requirements for these assistance programs, it is advisable to visit the official SDG&E website where information regarding applications, eligibility criteria, and additional resources can be found.