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San Diego Gas & Electric Co Customer FAQ

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Recent San Diego Gas & Electric Co Customer Questions

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Outage and Emergencies

What should I do if there is a power outage in my area?

In a power outage, prioritize safety and check on neighbors. Keep a flashlight handy, look for alerts from San Diego Gas &...
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What is the average time it takes to restore power during an outage?

The average restoration time for power outages with San Diego Gas & Electric Company varies depending on factors like the...
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What should I do if I smell gas near my home?

If an individual smells gas, they should immediately evacuate the area and avoid using electrical devices to prevent sparks....
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Billing and Payments

What are the payment options provided by San Diego Gas & Electric Co?

San Diego Gas & Electric Company presents various payment methods, including online payments, phone payments, mailing checks,...
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How can I set up automatic payments for my SDG&E bill?

To establish automatic payments for a San Diego Gas & Electric Co bill, customers should visit their official website and find...
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How can I access my billing history online?

To view billing history online with San Diego Gas & Electric Company, individuals can visit their website at www.sdge.com and...
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Energy Plans and Assistance

What are the different rate plans available for residential customers?

San Diego Gas & Electric Company provides several residential rate plans tailored to different usage patterns. Options include...
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What energy assistance programs are offered for low-income customers?

San Diego Gas & Electric offers several programs for low-income customers, including the CARE program, which provides discounts...
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Energy Efficiency and Solar

What are the available options for energy efficiency rebates and incentives?

San Diego Gas & Electric Company offers numerous energy efficiency rebates and incentives for both residential and business...
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What is the time frame for processing solar energy applications?

The duration for processing solar energy applications with San Diego Gas & Electric Company varies. Initial reviews typically...
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Are there any programs specifically for residential solar customers?

San Diego Gas & Electric Company offers programs for residential solar customers, including the Solar Energy Program that...
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Maintenance and Services

What surge protection options are available through SDG&E?

San Diego Gas & Electric Co provides various surge protection options, including a primary Surge Protection Device to shield...
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How often does SDG&E conduct maintenance in my area?

San Diego Gas & Electric Company regularly conducts maintenance to ensure system reliability and safety, with schedules that...
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