Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed on SallyBeauty.com. However, please note that we strive to process and ship orders as quickly as possible, so you must contact our customer service team as soon as possible to make any changes. If you wish to cancel your order, we recommend calling our customer service hotline within 24 hours of placing the order. If you want to modify your order, our team will assist you in making the necessary changes, such as updating shipping address or adding/removing items, depending on the order status. Please keep in mind that once an order has been shipped, we cannot make any changes to it. It is important to review your order details carefully before finalizing the purchase.