How Do I Report a Missed Pickup to Republic Services?

If Republic Services did not pick up your waste, you can report it and get help easily with these helpful tips.

Adam Goldkamp is the editor / author responsible for this content.
Nov 19, 2019

Republic Services is one of the leading recycling and non-hazardous solid waste disposal company in the United States. The company serves about 14 million customers across the country. If Republic Services did not pick up your waste, you can report it and get help. Before contacting Republic Services to report your missed pickup, ensure that you meet the following requirements;

1. You may report your missed pick up after 6 p.m. on the collection day

2. If you have yard waste, it should be 12 bags or less. If it is bundled up, it may be up to 50 pounds and four feet in length

3. You must have placed the materials at the curb for collection by 6 a.m.

4. If you need help collecting bulk items, you must make a special request. You may request a bulk pickup on the phone

5. Your garbage must be placed in the blue garbage cart provided by Republic Services. Do not try to fit anything on top of the cart. Your garbage must fit in the cart with the lid closed

6. You must place your blue garbage cart away from obstructions

7. Recycling items must be sorted in bins; one bin for plastics, tin, and aluminum, and another one for paper and cardboard.

8. Republic Services does not collect hazardous materials, demolition debris, loose material, or construction debris at the curb

The Missed Pickup Form

If you meet the qualifications to report a missed pickup, you have to fill the missed pickup form. On the form, you have to enter important details such as;

1. Your name

2. The street address where your waste was supposed to be picked

3. Your phone number and email address

4. The type of service you missed

5. The date of a missed pickup

Use the form to report a missed pickup within the week. You may request a return pickup or hold your waste until the next service day. If you wish to have a return pickup, ensure that the material is at the curb and ready for pickup. It should be away from obstructions. Missed reports will be sent to Republic Services for corrective action. If you did not provide any information that may be considered important, Republic Services will contact you and ask for it.

If you need help reporting your missed pickup on Republic Services, you may contact their customer support team. The best way to contact Republic Services is on the phone. The customer support agents are polite and knowledgeable. They will help you find the most appropriate solution for your problem.

When seeking support on the phone, you may need to call a few times before getting the help you need.

If you don't need to speak with an agent, you may have to contact the support team on email. Send a brief email explaining the problem you are experiencing and the type of help you would like to receive. The support team may take a few hours before responding to your email. If you end up going back and forth, you may take a few days before getting the help you need.

You may also seek support on the Republic Services help desk. Most customers use it as the first platform to seek help before contacting customer support agents. The Republic Services help desk has plenty of targeted tips and suggestions that may address your concerns. If you end up going back and forth with a support agent, they may direct you to continue communication on a different platform. Republic Services does not offer support on their social media sites.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Report a Missed Pickup to Republic Services?

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