How Do I Return an Item to Reebok from Their Cyber Monday Sale?
With the growing fitness and sports culture in society, Reebok has maintained quality products that attract many customers. For this reason, you could encounter long hold times when calling over the phone and challenges with acquiring online support from a live person. GetHuman provides essential information regarding large companies, including Reebok, that helps clients with faster access to customer care services. It also shares customers' experiences, and you could find help with returning items to Reebok from their Cyber Monday sale.
Reebok, a subsidiary of Adidas, is an American brand and company that produces and distributes fitness and sportswear products, including clothing and footwear. It's been offering quality products, such as Reebok custom shoes, gym T-shirts, and outdoor training apparel since 1954.
Over the years, Reebok has transformed from a traditional sports brand to a fitness brand. The company delivers various accessories, including duffel bags, face covers, and hats. It has attracted many global customers, using holiday and promotion deals, coupons, and discount programs such as Cyber Monday and Black Friday sales to boost brand loyalty.
Its footwear and apparel products are available in a wide array of styles and sizes. Thus many customers look out for such incentives to make large-scale purchases at discounted prices. As with other businesses that adopt e-commerce as a sales tool, Reebok has a return and exchange policy that seeks to address customers' complaints, taking into account online sales' dynamism.
It's crucial to acknowledge that online marketing relies heavily on credibility and customers' shopping experiences. You could most likely encounter a delivery in which the product does not meet your specifications during your shopping. Do not panic. If you aren't satisfied with your product's fit, here's how you could return the item to Reebok, including from their Cyber Monday sale, and exchange it for a different size.
Steps to returning an item to Reebok from their Cyber Monday sale
To successfully return items purchased via the Reebok online or retail shop, you must adhere to the timelines and packaging status provided for in the brand's terms and conditions. The company mostly handles concerns relating to size.
Therefore, you should ensure that you are within 100 days of purchase, the item is in its original packaging and state, and the thing is not customized or personalized. Also, for your merchandise purchased through discount promotions, for instance, Cyber Monday, you'll be able to exchange or return it at the value purchased, indicated in the invoice. There are price adjustments for items not returned within the promotion. Below are the steps to follow:
- Visit the Reebok website (reebok.com)
- From the homepage, click on the 'LOGIN' tab located at the top right corner.
- Enter the correct email and password for your account
- Click on the 'order tracker' to view your order details.
- Click 'Exchange Size' and choose the appropriate items to be exchanged. Also, ensure to give a short description of your preferred size.
- Click 'Exchange Selected Item(s)' and proceed to print a UPS shipping label.
- Please pack the item in a box, preferably its original package.
- Attach your pre-paid shipping label on the box and ensure that it's firm before dropping it off at the nearest UPS drop-off location.
- Reebok usually processes returns within 10 business days from the drop-off time.
Alternative method
You could reach the Reebok customer service via the phone. Members of the service team are available to help you return an item from their Cyber Monday sale if you are not comfortable with the above method.
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