© GetHuman Inc.

Raymarine Customer FAQ

Top Answers & How-to Guides

What is Raymarine's Phone Number?

The question we are asked most often is about how to talk to Raymarine customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Raymarine customer service, get an answer now.

Recent Raymarine Customer Questions

how to cancel a blinking distress signal

To cancel a blinking distress signal on your Raymarine equipment, press the red "DISTRESS" button, navigate to the "Cancel Distress" option and confirm your selection. Be aware, however, that cancelling a distress signal should only be done if the distress situation has been resolved. If help is still needed or the distress signal was sent accidentally, contact the local authorities or Coast Guard and let them know immediately to avoid unnecessary search and rescue operations. This process can slightly differ depending on your device model, so consult your user manual for specific instructions.
Asked Jun 11, 2024 2:03 PM

On our Raymarine A70d there is a distortion on the map, our boat shows almost half a mile far from our real position, sometimes even on land , how to modify to have an accurate position?

It sounds like your Raymarine A70d's GPS is having some calibration or reception issues. We recommend first checking the GPS status for any problems. Ensure the GPS antenna has a clear view of the sky, unobstructed by metal objects or electronics. You could also consider performing a system reset, though keep in mind this will erase any waypoints, routes, or tracks you have saved. If you've done all of the above and the issue persists, it may be a problem with the GPS receiver itself. Please note that GPS fixes can occasionally have slight inaccuracies due to atmospheric conditions or satellite position.
Asked May 14, 2024 9:28 AM

Help me with my Raymarine customer service issue

Product Information

What products does Raymarine offer?

Raymarine provides an extensive selection of marine electronics to improve navigation and safety on the water. This includes...

Are Raymarine products compatible with other brands?

Raymarine products typically support compatibility with varied brands, especially through protocols like NMEA 2000 and NMEA...

What products are available for recreational boating through Raymarine?

Raymarine provides a broad selection of products for recreational boaters, including multifunction displays, radar units, sonar...

What indicating features do Raymarine devices have?

Raymarine devices offer a range of features to improve navigation, including intuitive displays with important information like...

Purchasing and Warranty

Where can I purchase Raymarine products?

Raymarine products are available at marine supply stores and many online retailers specializing in boating equipment. Users can...

Do Raymarine products come with warranties?

Raymarine products usually include warranties that cover defects in materials and workmanship, typically lasting two years....

What is Raymarine's return/exchange policy?

Raymarine's return and exchange policy is primarily determined by the retailer from which the product was bought. Generally,...

Are there any trade-in programs for upgrading Raymarine equipment?

Raymarine has trade-in programs that allow customers to exchange older equipment for discounts on new products. The details can...

Maintenance and Support

What are the recommended maintenance procedures for Raymarine products?

Raymarine products require regular cleaning, inspection of connections, and firmware updates to maintain optimal performance....

Can I get spare parts for older Raymarine products?

Raymarine does offer spare parts for older products, but their availability can depend on the specific model and its production...

What certification do Raymarine technicians have?

Raymarine technicians generally possess various certifications from organizations like the National Marine Electronics...

What are the best practices for storing Raymarine devices?

When storing Raymarine devices, thorough cleaning with a soft cloth is important, and they should be kept in a dry,...

How often should I perform maintenance on my Raymarine equipment?

Raymarine recommends annual maintenance for their equipment, ideally before the boating season. Frequent users or those in...

Dealer and User Experience

What is the difference between Raymarine's chartplotters and fishfinders?

Raymarine's chartplotters focus on navigation with detailed maps, GPS, and additional features like AIS and radar, while...

How can I find local Raymarine dealers?

To locate nearby Raymarine dealers, visiting the official Raymarine website is recommended, where a dealer locator can be...

What marine environmental standards do Raymarine products meet?

Raymarine ensures that its products meet global marine environmental standards, including IEC requirements for equipment...

Are there case studies or testimonials from other Raymarine users?

Raymarine offers various case studies and user testimonials that highlight the advantages of their products in multiple boating...

Technical Assistance

Can I use my smartphone to control Raymarine devices?

Yes, users can control Raymarine devices via a smartphone with specific applications like the Raymarine app, available for iOS...

How do I troubleshoot connectivity issues with Raymarine devices?

Troubleshooting connectivity with Raymarine devices requires ensuring all devices are powered and properly configured. Check...
We look to the Raymarine issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Raymarine issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!