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Raymarine Customer FAQ

Top Answers & How-to Guides

What is Raymarine's Phone Number?

The question we are asked most often is about how to talk to Raymarine customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my smartphone to control Raymarine devices?

Yes, Raymarine offers a free mobile app called RayControl that enables you to control and monitor your Raymarine devices using your...
Ask any question you have about Raymarine customer service, get an answer now.

Recent Raymarine Customer Questions

how to cancel a blinking distress signal

To cancel a blinking distress signal on your Raymarine equipment, press the red "DISTRESS" button, navigate to the "Cancel Distress" option and confirm your selection. Be aware, however, that cancelling a distress signal should only be done if the distress situation has been resolved. If help is still needed or the distress signal was sent accidentally, contact the local authorities or Coast Guard and let them know immediately to avoid unnecessary search and rescue operations. This process can slightly differ depending on your device model, so consult your user manual for specific instructions.
Asked Jun 11, 2024 2:03 PM

On our Raymarine A70d there is a distortion on the map, our boat shows almost half a mile far from our real position, sometimes even on land , how to modify to have an accurate position?

It sounds like your Raymarine A70d's GPS is having some calibration or reception issues. We recommend first checking the GPS status for any problems. Ensure the GPS antenna has a clear view of the sky, unobstructed by metal objects or electronics. You could also consider performing a system reset, though keep in mind this will erase any waypoints, routes, or tracks you have saved. If you've done all of the above and the issue persists, it may be a problem with the GPS receiver itself. Please note that GPS fixes can occasionally have slight inaccuracies due to atmospheric conditions or satellite position.
Asked May 14, 2024 9:28 AM

Help me with my Raymarine customer service issue

Overview

What is Raymarine?

Raymarine is a renowned brand specializing in marine electronics and navigation systems. Established in 1923, Raymarine has been a...

Products

What products does Raymarine offer?

Raymarine offers a comprehensive range of high-quality marine electronics and navigational equipment. Our product line includes cutting-edge...

Purchase

Where can I purchase Raymarine products?

Raymarine's products are available for purchase through a variety of authorized dealers and retailers worldwide. You can visit our...

Warranty

Do Raymarine products come with warranties?

Yes, Raymarine products come with warranties. Raymarine offers a comprehensive warranty on their products to provide customers with...

Maintenance

What are the recommended maintenance procedures for Raymarine products?

To ensure optimal performance and longevity of Raymarine products, regular maintenance procedures are recommended. Firstly, it is advised...

Compatibility

Are Raymarine products compatible with other brands?

Yes, Raymarine products are designed to be compatible with other brands. Raymarine strives to ensure that their products integrate...

Features

What is the difference between Raymarine's chartplotters and fishfinders?

Raymarine's chartplotters and fishfinders serve different purposes in marine navigation. A chartplotter is a comprehensive navigation...

Return Policy

What is Raymarine's return/exchange policy?

Raymarine's return/exchange policy ensures customer satisfaction. If you are unsatisfied with your purchase, you can return/exchange...

Control

Can I use my smartphone to control Raymarine devices?

Yes, Raymarine offers a free mobile app called RayControl that enables you to control and monitor your Raymarine devices using your...
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