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Can I cancel or modify my order?

Asked 2 years ago
Randomhouse.com generally allows customers to cancel or modify their orders under specific circumstances. If an order has not yet shipped, it may be possible to cancel or change the order. However, once the order is processed and dispatched, cancellations or modifications are typically not allowed. For those looking to make changes or cancellations, it is advisable to act quickly, as timing is crucial. Customers who wish to modify their order should carefully review the order details and follow the appropriate instructions provided on the website, as procedures may vary based on the order status. The website often has a section dedicated to frequently asked questions or customer service inquiries, which can provide guidance on this topic. For the most accurate and detailed assistance, it is best to consult the current webpage, which may include specific contact information or instructions related to order cancellation and modification.
Answered Oct 19th 2025

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