© GetHuman Inc.

How Do I Hard Reset My Phone from Radio Shack?

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Radio Shack sells iPhones and a wide variety of Android phones. If your Radio Shack phone has been hacked, or if your systems settings have become corrupted during an interrupted download, you may need to perform a hard reset on the phone to return it to its factory settings. Just follow the instructions given below.

How to Hard Reset an Android Phone that Won't Start

  1. Turn the phone off.
  2. Press the Power button and the Volume Up button at the same time and hold them down.
  3. Once the Recovery Menu appears on the screen, release both of the buttons.
  4. Locate Wipe Data/Factory Reset on the Recovery Menu by navigating with the Volume Up and Down buttons.
  5. Highlight the Wipe Data/Factory Reset option.
  6. Press the Power button. The Confirmation screen will appear.
  7. Highlight Yes – Delete All User Data using the Volume buttons.
  8. Press the Power button.
  9. Select Reboot System Now. Your phone will power down and start again with the factory settings restored.

How to Hard Reset an Android Phone that Does Start

  1. Go to your phone's Home screen.
  2. Start the Settings app.
  3. Locate and select the Backup & Reset option. You will get a warning that a factory reset means you will no longer be able to recover your saved data.
  4. Select Factory Data Reset. The reset process will begin.
  5. Restart the tablet once the reset process has finished.

How to Hard Reset an iPhone that Won't Start

  1. Press the Home button and the Sleep/Wake buttons at the same time and hold them down.
  2. Once the phone shuts off and restarts, release the buttons. The phone has now begun the reset process.

How to Hard Reset an iPhone that Does Start

  1. Open the Settings app.
  2. Select General.
  3. Select Reset.
  4. Select Erase All Content and Settings.
  5. Once the prompt asking you if you want to reset to factory settings appears, click on the OK button. The reset process will begin.

If you encounter problems while using these procedures, you can contact Radio Shack's customer service for help. They have both a help forum and a customer service phone number. Contact information can be found here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Radio Shack Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Radio Shack

Asked 5 years ago
Updated 5 years ago
Viewed 4,337,684 times
hard reset Radio Shack phone
factory reset Radio Shack phone

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!