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Rackattack.com Customer FAQ

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What is Rackattack.com's Phone Number?

The question we are asked most often is about how to talk to Rackattack.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Rackattack.com Customer Questions

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Roof Rack Usage

What is the weight capacity of your roof racks?

The weight capacity of roof racks at Rackattack.com varies by model, vehicle type, and design, typically supporting between 100...

Can I use the roof rack to carry a kayak?

A roof rack can indeed be used to transport a kayak if equipped with the right accessories like dedicated kayak cradles. It is...

Are your roof racks compatible with different vehicle makes and models?

Rackattack.com offers a large selection of roof racks that cater to various vehicle makes and models. Users can utilize a...

Can I use the roof rack for other accessories besides cargo boxes?

Roof racks can support various accessories besides cargo boxes, such as bike racks, kayak carriers, and ski attachments. They...

What accessories can I carry on your roof racks?

Rackattack.com provides a range of roof rack accessories including cargo boxes, kayak and bike carriers, ski racks, and more....

Roof Rack Installation

Can I install a roof rack on a vehicle without roof rails?

You can install a roof rack on a vehicle without roof rails by using clamp-on systems or vehicle-specific designs. It is...

How long does it take to install a roof rack?

The duration of roof rack installation typically ranges from one to two hours for those with moderate mechanical skills. This...

Are instructions included with the roof rack?

Roof racks from Rackattack.com usually include comprehensive installation instructions tailored for secure setup. However,...

Can I remove the roof rack when I don't need it?

Yes, many roof racks are indeed removable, making it easy to detach them when not needed. This helps maintain your vehicle's...

Do you offer installation services?

Rackattack.com primarily sells rack systems and accessories and does not provide direct installation services. However, they...

Product Compatibility

Does the roof rack come with all the necessary installation hardware?

Typically, roof racks from Rackattack.com include all necessary installation hardware like bolts and brackets to secure the...

Are there specific roof rack recommendations for different types of vehicles?

Specific roof rack recommendations are tailored to different vehicle types due to their unique shapes, sizes, and weight...

Shipping and Returns

What is the return policy for your products?

Rackattack.com offers a fair return policy typically allowing returns within about thirty days of purchase. Items must be...

Do you ship internationally?

Rackattack.com does provide international shipping to select countries, but the specifics can vary based on the items and...

What is your policy on product guarantees?

Rackattack.com has a satisfaction guarantee that allows customers to return unused items for a full refund or exchange within...
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