Proform Sporting Goods Customer Service

Ways to contact Proform Sporting Goods and solve common issues

Use Proform Sporting Goods's Phone Number

Proform Sporting Goods's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Proform Sporting Goods

Contacting Proform Sporting Goods customer support

Below you can compare and contrast the 4 ways to contact Proform Sporting Goods by looking at which ones are the fastest and which ones other customers recommend the most for solving Proform Sporting Goods customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Proform Sporting Goods across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
10 mins76
2 mins40
Live Chat at
Customer Service
80 mins80
Online Help at
Customer Service
< 2 hrs75

Proform Sporting Goods: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Proform Sporting Goods.
What is Proform's return policy?
Proform Sporting Goods has a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the item within 30 days from the purchase date. The product must be in its original condition, unused, and include all its original packaging. Please note that customized or personalized items are not eligible for return unless they are faulty or damaged. To initiate a return, contact Proform's customer service team, who will guide you through the process and provide you with a return authorization number. Once the return is approved, you can choose to receive a refund or exchange for a different item. Proform aims to provide a seamless and straightforward return experience for every customer.
What is Proform's price matching policy?
Proform Sporting Goods is committed to providing our customers with the best value. Our price matching policy ensures that you will get the most competitive prices on our products. If you find the same item at a lower price from an authorized retailer, we will match that price. However, there are a few conditions to be eligible for this policy. The item must be in stock and identical in brand, model, size, and color. We do not match prices on clearance or sale items. Additionally, the competitor's price must be current and valid at the time of the request. To take advantage of our price matching policy, simply bring proof of the lower price to any Proform Sporting Goods store, or contact our customer service team with the relevant details.
What types of sporting goods does Proform sell?
Proform Sporting Goods offers a wide range of high-quality sporting goods to meet the needs of athletes and fitness enthusiasts. Our inventory includes a diverse selection of equipment for various sports such as basketball, football, soccer, volleyball, tennis, and more. We also provide gear for outdoor activities like camping, hiking, and cycling. Whether you are looking for athletic apparel, footwear, fitness accessories, or training aids, Proform has got you covered. Our products are carefully curated to cater to athletes of all skill levels, from beginners to professionals. With a strong commitment to customer satisfaction, we strive to provide exceptional products that enhance performance and empower individuals to excel in their chosen sporting endeavors.
Do you offer international shipping?
Yes, we offer international shipping to customers worldwide. Proform Sporting Goods is committed to reaching customers globally, ensuring that everyone can access our high-quality sporting goods. We understand that sports enthusiasts span across borders, and we strive to provide efficient and reliable shipping services to meet their needs. Our international shipping rates are competitive, and we work with trusted courier partners to ensure timely delivery. Please note that additional customs duties or taxes may apply, which are the responsibility of the customer upon the arrival of the package. For specific shipping inquiries or further assistance, our customer service team will be more than happy to help. At Proform Sporting Goods, our goal is to make sports accessible to everyone, regardless of their location.
How long does shipping usually take?
Shipping times for Proform Sporting Goods vary depending on the destination and the selected shipping method. Generally, standard shipping within the contiguous United States takes approximately 3-7 business days. Customers can choose expedited shipping options for faster delivery, with estimated times ranging from 2-3 business days. Please note that these estimates do not include processing time, which can take an additional 1-2 business days. For international orders, shipping times may vary significantly based on the destination country and customs procedures. Proform Sporting Goods strives to ensure prompt delivery and provides customers with tracking information to monitor their shipment's progress. However, delays can occur due to unforeseen circumstances, such as weather or carrier issues.
Can I track my order once it has been shipped?
Yes, you can track your order once it has been shipped. At Proform Sporting Goods, we understand the importance of knowing the status of your purchase. Once your order has been processed and shipped, you will receive an email notification containing a tracking number. You can use this tracking number to easily monitor the progress of your shipment. Simply visit our website and click on the "Track Order" link located in the top right corner of the page. Enter your tracking number into the provided field and click "Track" to receive real-time updates on the whereabouts of your package. Rest assured, we strive to provide our customers with complete transparency throughout the shipping process.
What payment methods does Proform accept?
Proform Sporting Goods accepts a variety of payment methods to ensure a convenient shopping experience for our customers. We gladly accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the option of paying with PayPal, a popular and secure online payment platform. For those seeking flexible payment options, we also accept payments through Klarna's Buy Now, Pay Later program, allowing customers to spread their payments over time. Please note that cash payments are not accepted online, but for in-store purchases, cash and debit card payments are welcome. At Proform, we strive to offer multiple payment options to accommodate our customers' preferences and make their shopping experience as seamless as possible.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Proform Sporting Goods customer support problem.

Does GetHuman work with Proform Sporting Goods?

GetHuman does not work with Proform Sporting Goods's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Proform Sporting Goods at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Proform Sporting Goods's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Proform Sporting Goods at a Glance

Proform Sporting Goods has 1 chat option
Proform Sporting Goods has no customer email
Proform Sporting Goods has 1 help forum
Proform Sporting Goods has no twitter handle
Proform Sporting Goods has no facebook page
Contact information overview

Answered on this page:

Can I cancel or modify my order after it has been placed?
Does Proform offer any warranties for their products?
Solutions to common issues

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