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Proboardshop.com Customer FAQ

Top Answers & How-to Guides

What is Proboardshop.com's Phone Number?

The question we are asked most often is about how to talk to Proboardshop.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Proboardshop.com Customer Questions

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Order Management

How do I track my order?

To track an order with Proboardshop.com, check the order confirmation email for a tracking number and link. Alternatively,...
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Can I cancel or change my order after it has been placed?

Once an order is confirmed on Proboardshop.com, modifications or cancellations depend on its status. If it remains unprocessed...
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What should I do if my order tracking is not updating?

If tracking information for an order is not updating, one should verify the accuracy of the tracking number on...
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Promotions and Discounts

How do I apply a promo code to my order?

To use a promo code at Proboardshop.com, you must add items to your cart and go to checkout, where you will find a section to...
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Do you offer discounts for bulk orders?

Proboardshop.com is known for its competitive prices and may offer discounts for bulk orders. While policies can differ, bulk...
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Are there special offers for first-time customers?

Proboardshop.com often has promotions for first-time shoppers, such as discounts or free shipping on initial orders. To find...
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Returns and Warranty

What is the return policy?

Proboardshop.com has a return policy that allows most new and unused items to be returned within thirty days of delivery,...
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What is the Proboardshop.com price match policy?

Proboardshop.com offers a price match policy that allows customers to request a price match for identical items sold at a lower...
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What is the Proboardshop.com warranty policy?

Proboardshop.com generally has a warranty policy that reflects the manufacturer's terms, covering defects in materials and...
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Shipping and Delivery

What payment methods are accepted?

Proboardshop.com offers various payment options, primarily major credit and debit cards like Visa, MasterCard, American...
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Do you offer international shipping?

Proboardshop.com does provide international shipping, with details dependent on location and items. Users can find shipping...
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Gift Cards and Catalogs

Are gift cards available for purchase?

Proboardshop.com does offer gift cards for purchase, allowing customers to choose their desired amount. These cards can be...
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Can I request a catalog or brochure?

Proboardshop.com does not typically provide physical catalogs or brochures, opting instead for a user-friendly website where...
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Product Information

Can I subscribe to a newsletter for updates on products and deals?

Proboardshop.com provides a newsletter subscription for customers to receive updates on new products and deals. This option is...
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What are the care instructions for your skateboards?

To care for skateboards, regular cleaning with a soft cloth, periodic hardware checks on screws and bolts, and ensuring wheels...
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