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Pro-Form Customer FAQ

Top Answers & How-to Guides

What is Pro-Form's Phone Number?

The question we are asked most often is about how to talk to Pro-Form customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Pro-Form Customer Questions

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Assembly and Maintenance

How can I assemble my Pro-Form equipment?

Assembling Pro-Form equipment can be easy if the included manual is followed closely, detailing parts and tools needed. It is...
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How do I troubleshoot issues with my Pro-Form machine?

Troubleshooting a Pro-Form machine involves identifying specific problems, ensuring proper power connections, checking console...
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How do I care for and maintain my Pro-Form equipment?

To maintain Pro-Form equipment effectively, users should refer to their specific manuals for guidelines. Regularly cleaning the...
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How can I order replacement parts for Pro-Form equipment?

Customers ordering replacement parts for Pro-Form equipment should visit the official website's dedicated section for parts,...
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Product Information

What types of fitness equipment does Pro-Form offer?

Pro-Form provides a wide array of fitness gear to meet different workout needs, including treadmills, stationary bikes,...
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What is the warranty on Pro-Form products?

Pro-Form provides varying warranty terms based on the product type, typically offering a lifetime warranty on frames, limited...
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What features are included with Pro-Form treadmills?

Pro-Form treadmills offer various features aimed at enhancing workouts, including Interactive Training technology with iFit,...
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Does Pro-Form offer online workout programs?

Pro-Form provides various online workout programs, including interactive training options through subscription services like...
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What are the shipping options for Pro-Form products?

Pro-Form provides various shipping options, including standard and expedited delivery, with potential white glove service for...
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Financing and Apps

Are there financing options available for purchasing Pro-Form products?

Pro-Form provides a range of financing options including installment plans and partnerships with financing services to assist...
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Does Pro-Form have a mobile app for tracking workouts?

Pro-Form does not offer a dedicated mobile app for tracking workouts, but many of its products work with popular third-party...
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Customer Service

Can I register my Pro-Form equipment online?

Customers can register Pro-Form equipment online for warranty and updates. The process is simple and found on the Pro-Form...
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What should I do if I receive a damaged product from Pro-Form?

If a Pro-Form product is received damaged, customers should inspect the items, document the damage with photos, and check the...
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What is the return policy for Pro-Form products?

Pro-Form's return policy generally allows for returns within 30 days of purchase, requiring items to be in original condition...
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How do I contact customer support for Pro-Form?

To reach Pro-Form's customer support, it is best to visit proform.com where you will discover various options for assistance,...
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