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PrintMojo.com Customer FAQ

Top Answers & How-to Guides

What is PrintMojo.com's Phone Number?

The question we are asked most often is about how to talk to PrintMojo.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent PrintMojo.com Customer Questions

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Order Tracking and Status

How can I track the status of my order?

Customers can track their PrintMojo.com orders by checking the order tracking section of the website. They should use the order...
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How long does it take for orders to be processed and shipped?

PrintMojo.com processing usually takes three to five business days, depending on product type and complexity. Shipping time...
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Can I cancel or modify my order after it has been placed?

Once an order is placed with PrintMojo.com, canceling or modifying it depends on the production stage. Generally, changes are...
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Can I reorder products easily?

Reordering items from PrintMojo.com is generally simple and convenient, allowing customers to access previous orders from their...
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Product Customization and Printing

What products can I customize and print with PrintMojo.com?

PrintMojo.com provides a vast selection of customizable products such as apparel, accessories, promotional materials, home and...
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What printing methods does PrintMojo.com offer?

PrintMojo.com provides an array of printing methods to cater to different requirements. Digital printing is ideal for shorter...
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What file formats does PrintMojo.com accept for artwork?

PrintMojo.com accepts various artwork file formats including PDF, JPEG, PNG, and TIFF. Each format serves specific purposes,...
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What are the maximum dimensions for artwork files?

When using PrintMojo.com, it's crucial to follow the maximum dimensions for artwork files, which vary by product. Larger items...
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Design and Artwork Guidelines

Can I use copyrighted or trademarked designs for my products?

Using copyrighted or trademarked designs without permission can have serious legal repercussions. Copyright protects original...
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How do I prepare my files for printing?

To prepare files for printing, ensure they are in accepted formats like PDF, TIFF, or JPG, set the correct dimensions with...
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Are there any design guidelines I should follow?

When designing for PrintMojo.com, adhere to high-resolution images of at least 300 DPI, set dimensions appropriate for the...
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Shipping and Delivery

What shipping options are available for orders?

PrintMojo.com provides various shipping choices, including standard and expedited options, with costs varying by order size,...
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What should I do if I receive a damaged product?

In the event of receiving a damaged product from PrintMojo.com, customers should document the damage with photographs and check...
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Returns and Policies

What is your return policy?

PrintMojo.com has a customer-friendly return policy addressing issues such as defects or incorrect items. Customers should...
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Are there any setup fees or hidden costs?

PrintMojo.com prioritizes transparent pricing, mostly avoiding setup fees or hidden charges. However, customers should verify...
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