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PrintMojo.com Customer FAQ

Top Answers & How-to Guides

What is PrintMojo.com's Phone Number?

The question we are asked most often is about how to talk to PrintMojo.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but certain conditions apply. If your order is in the "processing"...
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Order Tracking

How can I track the status of my order?

You can track the status of your order by logging into your PrintMojo account and checking the order history section. From there, you...
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About PrintMojo

What is PrintMojo.com?

PrintMojo.com is an online platform that offers custom printing and fulfillment services to businesses and individuals. It serves as...
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Product Customization

What products can I customize and print with PrintMojo.com?

At PrintMojo.com, we offer a wide range of products that you can customize and print to give your brand a personalized touch. From...
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Printing Methods

What printing methods does PrintMojo.com offer?

PrintMojo.com offers a variety of printing methods to cater to diverse customer needs. Our range of printing methods includes direct-to-garment...
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File Formats

What file formats does PrintMojo.com accept for artwork?

PrintMojo.com accepts the following file formats for artwork: JPEG, PNG, GIF, PDF, and AI (Adobe Illustrator). These formats ensure...
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Artwork Dimensions

What are the maximum dimensions for artwork files?

The maximum dimensions for artwork files on PrintMojo.com are 18" x 24". We recommend submitting your artwork in the exact size and...
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Design Usage

Can I use copyrighted or trademarked designs for my products?

No, you cannot use copyrighted or trademarked designs for your products on PrintMojo.com without proper authorization. As a responsible...
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Order Processing

How long does it take for orders to be processed and shipped?

At PrintMojo.com, we strive to process and ship orders as quickly as possible to ensure timely delivery to our customers. The processing...
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Shipping Options

What shipping options are available for orders?

PrintMojo.com offers various shipping options to meet the diverse needs of its customers. Currently, we provide three shipping methods:...
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Return Policy

What is your return policy?

At PrintMojo.com, we strive to provide the best customer experience possible. If for any reason you are not completely satisfied with...
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Fees and Costs

Are there any setup fees or hidden costs?

No, there are no setup fees or hidden costs associated with PrintMojo. We believe in providing transparent pricing to our customers,...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but certain conditions apply. If your order is in the "processing"...
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Help me with my PrintMojo.com customer service issue

Ask any question you have about PrintMojo.com customer service. We will do our best to get you answers right away.
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