Princess Cruise Line Customer Service

Contact Princess Cruise Line & solve common issues

Use Princess Cruise Line's Phone Number

Princess Cruise Line's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Princess Cruise Line. Below you will also find the phone and non-phone-based contact information we've gathered.

Princess Cruise Line: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Princess Cruise Line.
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Click below to show 5 more questions, answers, and complete guides to common Princess Cruise Line customer support problems.

Contacting Princess Cruise Line customer support

Below you can compare and contrast the 3 ways to contact Princess Cruise Line by looking at which ones are the fastest and which ones other customers recommend the most for solving Princess Cruise Line customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Princess Cruise Line across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-774-6237
Customer Service
2 mins39
866-335-6379
Sales
2 mins47
Online Help at book.princess.com
Customer Service
< 5 hrs20

Recent reasons customers contacted Princess Cruise Line:

Hi there!**I’m hoping you can help us. My husband and I always cruise together. Princes...
Hi, my wife and I booked cruise *** land tour from * - ** Sept ****, booking number *QW...
*g*jmp filed official complaint form and have bee. Waiting for * months for resolution...
Missed cruise due to airline departure flight change.*We had booked *-Day cruise to Ala...
My cruise is on ********. Ordered medallions for husband and myself in March. Was charg...
I am booked on a cruise, my booking * is *G*MMR. My attempts to reach my agent have n...
We had a British Isles cruise on the **th April this year on the Regal Princess. Unfort...
booking *Q*T*T*hello on December ** we will go on cruises with our crazy Samuel intelle...
I have called & was told I would receive my excursions & boutique return in the form of...
On cruise from Quebec to NY from August * to August **th with Caribbean Princess. The...
Hi,**Few days ago I came back from my round cruise from San Francisco.*Today I noticed...
My husband and I have a booking for a cruise on Princess Discovery.*My husband has a lo...
I was standing beside by bed when I felt a sharp painful thud to my right neck shoulder...
I need to send a letter for a claim. I cannot find an email address.**Princess Cruise L...
Having just completed my cruise survey following my return from my last cruise to Costa...

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Does GetHuman work with Princess Cruise Line?

GetHuman does not work with Princess Cruise Line's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Princess Cruise Line at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Princess Cruise Line's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Princess Cruise Line at a Glance

Princess Cruise Line has no chat option
Princess Cruise Line has no customer email
Princess Cruise Line has 1 help forum
Princess Cruise Line has no twitter handle
Princess Cruise Line has no facebook page
Contact information overview

Answered on this page:

What is the cancellation policy for Princess Cruise Line?
Are gratuities included in the cruise fare?
Can I bring my own alcohol on board a Princess cruise ship?
What are the embarkation and disembarkation procedures?
Solutions to common issues

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