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Poolsinc.com Customer FAQ

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What is Poolsinc.com's Phone Number?

The question we are asked most often is about how to talk to Poolsinc.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Poolsinc.com Customer Questions

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Products and Services

What types of pool products do you sell?

Poolsinc.com features a broad array of pool products including chemicals, maintenance tools, accessories, and essential...
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Do you offer pool cleaning services?

Poolsinc.com does not provide pool cleaning services but offers a variety of products for pool maintenance, including cleaners...
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Do you offer installation services for your pool products?

Poolsinc.com does not usually provide installation services for its pool products. Instead, customers may want to look for...
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Can I find replacement parts for my pool products?

Poolsinc.com offers a wide array of replacement parts for various pool products such as filters, pumps, skimmers, and ladders....
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How do I choose the right pool products?

To select the right pool products, assess your pool's requirements, budget, and water system, like saltwater or chlorine....
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Maintenance and Care

What maintenance is required for a pool?

Pool maintenance is vital for safety and longevity, requiring regular water chemistry testing, cleaning, and filter...
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What safety measures should I take for my pool?

Ensuring pool safety includes installing a secure barrier like a fence with self-closing gates, using safety pool covers,...
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What are the tips for maintaining my pool during winter?

To maintain a pool during winter, it is important to clean it thoroughly, balance water chemistry, drain it to a proper level,...
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What safety gear is recommended for pool owners?

For pool owners, prioritizing safety involves using various gear. Recommended items include high-quality pool covers, compliant...
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Installation and DIY

Can I install a pool myself or do I need professional help?

Installing a pool can be a significant task that may require professional assistance, especially for in-ground varieties. Those...
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What is included in your installation services?

Poolsinc.com offers a variety of installation services that aim to assist with the setup and maintenance of pool products....
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Policies and Procedures

What is the warranty on your pool products?

The warranty period for pool products at Poolsinc.com varies by product and manufacturer, generally covering defects in...
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What payment methods do you accept?

Poolsinc.com accepts several payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Can I return a pool product if I'm not satisfied?

Poolsinc.com has a return policy for pool products that allows for returns if customers are not satisfied, provided items are...
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How long does it take to ship a pool product?

Shipping times for pool products from Poolsinc.com depend on product type, shipping method, and delivery location. Generally,...
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What is your refund policy?

Poolsinc.com has a clear refund policy that allows full refunds for unopened items returned within approximately thirty days....
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