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Pinatas.com Customer FAQ

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What is Pinatas.com's Phone Number?

The question we are asked most often is about how to talk to Pinatas.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Pinatas.com Customer Questions

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Pinata Options

Do you have pinatas for different themes and occasions?

Pinatas.com boasts an extensive selection of piñatas catering to various themes and events, from birthday parties to holidays....
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Can I customize or personalize a pinata?

Yes, customization of piñatas is usually offered by sellers like Pinatas.com, allowing for choices in colors, themes, and...
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What types of fillers do you recommend for pinatas?

When selecting fillers for piñatas, there are many exciting options available, including candies, small toys, party favors, and...
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What is the lead time for custom pinatas?

The timeline for custom pinatas from Pinatas.com varies based on design complexity and order quantity. Generally, expect two to...
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Safety and Usage

What is the recommended age range for using pinatas?

Piñatas are recommended for children aged three and up, as they have the motor skills needed for the activity. Adult...
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Are pinatas safe for indoor use?

Pinatas can be used indoors safely if precautions are taken, including having enough space and being cautious with nearby...
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Do you have a guide on how to use a pinata safely?

While Pinatas.com does not offer a specific safety guide, safety during piñata activities is crucial. It is important to...
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Are there any age restrictions for using pinatas?

Pinatas are generally suitable for various ages, starting from around three years old, as long as there is supervision. It is...
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Purchasing Policies

What is your return/exchange policy?

The return and exchange policy for Pinatas.com generally allows for returns within thirty days, focusing on satisfaction. Items...
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What payment methods do you accept?

Pinatas.com accepts various payment methods, including major credit cards like Visa and American Express, as well as PayPal....
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Can I return a pinata if it's not what I expected?

Customers can return piñatas from Pinatas.com if they do not meet expectations, following the site's return policy. It is...
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Shipping Information

Do you ship internationally?

Pinatas.com mainly serves customers in the United States, but international shipping may be available depending on certain...
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What is the shipping cost and delivery time?

Shipping costs and delivery times at Pinatas.com vary based on factors like shipping method, destination, and order weight....
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