© GetHuman Inc.

PictureFrames.com Customer FAQ

Top Answers & How-to Guides

What is PictureFrames.com's Phone Number?

The question we are asked most often is about how to talk to PictureFrames.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about PictureFrames.com customer service, get an answer now.
Contact PictureFrames.com customer service

Recent PictureFrames.com Customer Questions

Help me with my PictureFrames.com customer service issue

Frame Options

What types of frames are available on PictureFrames.com?

PictureFrames.com provides a diverse array of frame types, including traditional wooden and modern metal frames, as well as...
Read more

What materials are the frames made of?

PictureFrames.com provides a wide selection of frame materials including wood, metal, and synthetic options. Wood offers...
Read more

Do you offer any eco-friendly frame options?

PictureFrames.com provides a variety of eco-friendly frame choices crafted from recycled materials and responsibly sourced...
Read more

Customization Services

Can I customize the size of a frame?

Yes, PictureFrames.com allows customers to customize frame sizes for their needs, offering tools for inputting dimensions and...
Read more

Can I personalize frames with engravings or custom designs?

PictureFrames.com provides various customization features for frames, including engravings and custom designs to create a...
Read more

What are the benefits of choosing custom frames over standard sizes?

Opting for custom frames provides tailored solutions for individual artistic needs, ensuring a perfect fit that standard frames...
Read more

Order Management

What is the return policy for frames purchased on PictureFrames.com?

PictureFrames.com generally allows returns within thirty days for most items, provided they are unused and in original...
Read more

Is there an option to track my order?

PictureFrames.com does provide a way to track orders by issuing a tracking number after shipment. This number allows customers...
Read more

Can I cancel or make changes to my order after it has been placed?

Once an order is placed with PictureFrames.com, the ability to cancel or modify it depends on its status. If it has not yet...
Read more

Frame Care

Do you offer matting services for frames?

PictureFrames.com provides matting services, allowing customers to select from various colors and styles to enhance their...
Read more

How do I clean and maintain my frames?

To clean and maintain picture frames effectively, remove them from the wall and the artwork if possible, then dust with a soft...
Read more

Payment and Shipping

Can I order frames in bulk?

Yes, customers can place bulk orders for frames on PictureFrames.com, as they provide a variety of customizable options. This...
Read more

What payment methods are accepted on PictureFrames.com?

PictureFrames.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
Read more

Do you offer international shipping?

PictureFrames.com does provide international shipping, though it primarily serves domestic customers. Availability and costs...
Read more

Are there any discounts or promotions available for frames on PictureFrames.com?

PictureFrames.com frequently offers various discounts and promotions, including seasonal sales and first-time customer...
Read more
We look to the PictureFrames.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
PictureFrames.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!