Can I cancel or change my order?

Yes, you can cancel or change your order on Phoenixbuy.com. We understand that circumstances may change, and we aim to provide maximum flexibility to our customers. To cancel an order, simply navigate to the "Order History" section of your account and select the specific order to cancel. For order changes, please reach out to our customer service team within 24 hours of placing the order, and we will do our best to accommodate your request. However, please note that once the order has been processed or shipped, cancellation or changes may not be possible. We recommend contacting our customer service team promptly for any order-related queries or modifications.