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Philadelphia Sports Clubs (PSC) Customer FAQ

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How do I Contact Philadelphia Sports Clubs (PSC) Customer Service?

The question we are asked most often is about how to talk to Philadelphia Sports Clubs (PSC) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Philadelphia Sports Clubs (PSC) Customer Questions

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Membership Options

What are the membership options available?

Philadelphia Sports Clubs offers various membership plans to suit different needs, including individual, couple, family,...
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How do I cancel my membership?

To cancel a membership at Philadelphia Sports Clubs, members can either visit the club in person or submit a request online....
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Are there student or senior discounts?

Philadelphia Sports Clubs typically offers a range of membership plans and may include discounts for students and seniors,...
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How do I update my membership information?

To update membership information at Philadelphia Sports Clubs, members can log into their accounts on the PSC website or mobile...
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Can I freeze my membership during travel?

Philadelphia Sports Clubs typically allows members to freeze their memberships while traveling, which helps avoid extra fees...
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Classes and Training

Can I try a class before joining?

Philadelphia Sports Clubs usually allows potential members to sample classes before joining, helping individuals assess the...
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Are personal training services available?

Yes, Philadelphia Sports Clubs provides personal training services tailored to individual fitness goals. Members work with...
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What types of classes do you offer?

Philadelphia Sports Clubs provides a wide array of fitness classes catering to different levels and interests, including group...
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How can I sign up for group fitness classes?

Individuals interested in group fitness classes at Philadelphia Sports Clubs can sign up via the official website, where they...
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Operational Details

What are your hours of operation?

Hours of operation at Philadelphia Sports Clubs vary by location but typically range from around 5:00 AM to 11:00 PM on...
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How do I provide feedback about my club experience?

Members can provide feedback about their Philadelphia Sports Clubs experience through a contact form or survey on the website....
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Club Policies

What amenities are included in the membership?

Philadelphia Sports Clubs provides various amenities with membership, including well-equipped gyms, cardio machines, strength...
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Can I bring a guest to the club?

Members generally can bring guests to Philadelphia Sports Clubs, though rules may differ by location and membership type....
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Do you have facilities for children?

Philadelphia Sports Clubs may provide various child-friendly amenities at select locations. These could include supervised...
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What are your policies on COVID-19?

Philadelphia Sports Clubs emphasizes health and safety, implementing policies to enhance cleanliness, encourage social...
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