Can I cancel or change my order?

Yes, you can cancel or change your order on Petguys.com, but it is recommended to do so as soon as possible. In order to cancel or make changes to your order, you need to contact their customer service team via phone or email. If your order has not been processed or shipped, they will make the necessary adjustments or cancel it entirely. However, if the order has already been dispatched, you may need to return the items for a refund or exchange instead. It is important to note that cancellation or changes to customized or personalized items may not be possible. Petguys.com aims to provide satisfactory customer service and will assist you to the best of their ability to fulfill your cancellation or modification request.