Petfooddirect.com generally has specific policies regarding the return of opened pet food. In most cases, the return of opened pet food may not be allowed due to health and safety regulations, as well as the nature of food products. This is to ensure that all items sold remain safe and uncontaminated for future customers. However, it is best to refer to the specific return policy provided on the Petfooddirect.com website for detailed information related to your situation. There may be exceptions or additional guidelines, such as instances where the product was delivered damaged or was different from what was ordered. If you are uncertain or require further information, it is advisable to check the current web page for specific guidelines or contact customer support for assistance on this matter.