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Peterstone.com Customer FAQ

Top Answers & How-to Guides

What is Peterstone.com's Phone Number?

The question we are asked most often is about how to talk to Peterstone.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I reset my password?

To reset your password on Peterstone.com, simply click on the "Forgot Password" link on the login page. You will then be prompted to...

What is your privacy policy?

At Peterstone.com, we take your privacy seriously and are committed to safeguarding your personal information. We adhere to a strict...
Ask any question you have about Peterstone.com customer service, get an answer now.

Order Management

How do I apply a promo code to my order?

To apply a promo code to your order on Peterstone.com, simply proceed to checkout and enter the code in the designated promo code box...

Can I track my order?

Yes, at Peterstone.com, we provide a convenient order tracking feature to keep you informed about the status of your purchase. Once...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Peterstone.com. We understand that circumstances may change or...

Account Management

How do I reset my password?

To reset your password on Peterstone.com, simply click on the "Forgot Password" link on the login page. You will then be prompted to...

Payment Methods

What payment methods do you accept?

At Peterstone.com, we offer a variety of convenient payment methods to ensure a smooth and secure shopping experience. We accept all...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Peterstone.com, we understand that our customers come from various...

Return and Exchange

What is your return and exchange policy?

Our return and exchange policy at Peterstone.com is designed to ensure customer satisfaction. If for any reason you are not completely Returns can be made for a full refund, excluding shipping costs, or exchanged for a different product of equal or lesser value. If the item received is defective or damaged, we will cover the return shipping as well. To initiate a return or exchange, please contact our customer service team with your order information. They will guide you through the process and provide you with a return shipping label if necessary. We strive to make your shopping experience at Peterstone.com as enjoyable as possible by offering a hassle-free return and exchange policy....

Gift Services

Do you offer gift wrapping?

Yes, at Peterstone.com, we offer gift wrapping services for your convenience. Our gift wrapping option allows you to add a special...

Warranty

What is your warranty policy?

At Peterstone.com, we strive to provide exceptional products and stand behind the quality of our offerings. Our warranty policy ensures...

Privacy Policy

What is your privacy policy?

At Peterstone.com, we take your privacy seriously and are committed to safeguarding your personal information. We adhere to a strict...

Help me with my Peterstone.com customer service issue

Ask any question you have about Peterstone.com customer service. We will do our best to get you answers right away.
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