What should I do if the item I received is damaged or defective?
Asked a year ago
If you receive an item that is damaged or defective, please contact our customer service team as soon as possible to report the issue. Provide details about the damage or defect, and we will work with you to either replace the item or arrange for a refund. Please refrain from using the product and keep all packaging materials until the issue is resolved. Our team is dedicated to ensuring that you are satisfied with your purchase, and we will do our best to rectify the situation promptly. Thank you for your understanding and cooperation.
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