Can I cancel or change my order after it is placed?

Asked a year ago
Yes, you can cancel or change your order after it is placed, although it depends on the timing and process. We strive to accommodate our customers' satisfaction. If you wish to cancel or make changes to an order, please contact our customer service team as soon as possible. If your order has not been processed or shipped, we will gladly assist you in updating your order details or cancelling it entirely. However, if the order has already been processed and shipped, we may not be able to make any changes. In this case, you may need to wait for the package to arrive and then initiate a return or exchange following our return policy. Our customer service representatives are available during business hours to assist you with any queries or concerns.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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