What is your return policy?

Our return policy at Versatile Dog Supply is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. The product must be unused, in its original packaging, and in the same condition as when it was received. We do not charge any restocking fees for returns, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part. To initiate a return, simply contact our customer service team with your order details. Refunds will be processed within 5 business days of receiving the returned item. Rest assured that your shopping experience with Versatile Dog Supply is our top priority, and we strive to make the return process as seamless as possible.