Can I cancel or change my order?

Asked 6 months ago
Yes, you can cancel or change your order at Party City. However, please note that the ability to cancel or modify an order depends on the specific circumstances and the stage of processing your order has reached. If you wish to make changes or cancel your order, we recommend contacting our customer service as soon as possible. They will be able to assist you in determining if the change or cancellation request can be accommodated. It is important to note that once an order has been shipped, it cannot be canceled, but you may be eligible for a return or exchange. For further assistance, please reach out to our friendly customer service team who are available to assist you with any questions or concerns you may have regarding your order.
Answered Nov 1, 2023

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