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Can I cancel or change my order?

Asked 2 years ago
Party City generally allows customers to modify or cancel orders under certain conditions. If an individual wishes to make changes to an order, such as adjusting quantities or switching items, it is vital to act as quickly as possible since orders are processed promptly. If there is a need to cancel the entire order, doing so soon after the placement is crucial to increase the chances of successfully stopping the shipment. In many circumstances, orders may be canceled or modified only if they have not yet been shipped. If the order is already in the shipping process, the options may be limited. Individuals can often find specific information about their orders by logging into their accounts on the Party City website. It is advisable to review the website for the most current details regarding cancellation and modification policies, as these can change and may vary based on the type of products ordered. If a customer has further questions or needs specific assistance, the Party City website provides the necessary contact information for inquiries.
Answered Jul 13th 2025

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