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Paper Source Customer FAQ

Top Answers & How-to Guides

What is Paper Source's Phone Number?

The question we are asked most often is about how to talk to Paper Source customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Paper Source Customer Questions

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Product Information

What products does Paper Source sell?

Paper Source provides a wide variety of products including decorative papers, unique envelopes, greeting cards for all...
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Does Paper Source carry eco-friendly products?

Paper Source is committed to offering eco-friendly products made from recycled materials and sustainable sources, including...
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What types of envelopes does Paper Source sell?

Paper Source provides a wide range of envelopes in various sizes like A2, A7, and A10, suitable for all occasions. Their...
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Are there seasonal products available at Paper Source?

Yes, Paper Source has a range of seasonal items tailored for various holidays throughout the year, featuring themed stationery,...
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Can I find craft supplies in addition to paper products at Paper Source?

At Paper Source, a variety of craft supplies can be found alongside paper products, including tools for scrapbooking, card...
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Order and Shipping

Can I track my order?

Customers of Paper Source can easily track their orders through a tracking number included in a confirmation email. This...
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Does Paper Source offer international shipping?

Paper Source mainly ships to the United States but does offer limited international shipping to select countries. For specific...
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What are the shipping options available at Paper Source?

Paper Source provides several shipping methods, including standard and expedited options. They may also have free shipping...
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Returns and Policies

What is Paper Source's return policy?

Paper Source's return policy allows returns within thirty days for a full refund if products are unopened and undamaged. Custom...
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What is Paper Source's privacy policy?

Paper Source values customer privacy and generally collects personal details for processing transactions and communicating with...
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Can I return personalized items to Paper Source?

Personalized items at Paper Source are generally non-returnable unless they arrive defective or damaged. When issues occur,...
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Payments and Promotions

Are there any discounts or promotions available?

Paper Source routinely has various discounts and promotions, often tied to seasons or special events. Offers may include...
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What payment methods does Paper Source accept?

Paper Source provides various payment options for shoppers, typically including major credit cards and debit cards from those...
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Are there loyalty programs or rewards for frequent shoppers?

Paper Source has a loyalty program that rewards customers with points on their purchases, which can be redeemed for discounts....
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Services Offered

Does Paper Source offer gift wrapping services?

Paper Source generally provides gift wrapping services at many stores, offering various beautiful papers and embellishments for...
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Can I customize the design of greeting cards at Paper Source?

Customers at Paper Source can personalize greeting cards through various options in-store, including custom design services...
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Does Paper Source offer wholesale pricing?

Paper Source does have a wholesale program aimed at retailers and businesses purchasing in bulk, offering savings and unique...
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Does Paper Source provide printing services?

While Paper Source is renowned for its crafting goods and stationery, it does not provide extensive printing services akin to...
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Store Information

What are the store hours for Paper Source locations?

Paper Source store hours vary by location due to local regulations, holidays, and other factors. While many stores typically...
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Is online shopping available for products not in-store?

Paper Source has a broad online selection, including items that may not be available in physical stores. This provides access...
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