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What is your refund policy?

Asked 2 years ago
Painfulpleasures.com has a refund policy designed to ensure customer satisfaction. Typically, customers may request a refund or exchange for products within a specified number of days after receiving their order, provided that the items are returned in their original condition and packaging. This means that the items should not be used or damaged. It is important for customers to check the specific details related to the return process, as certain categories of products may be subject to different terms. Additionally, certain restrictions may apply, such as products that are marked as final sale or personalized items. For the most accurate and up-to-date information regarding the refund policy, it is advised to visit the relevant section on Painfulpleasures.com. Always take a moment to read through the return instructions, as they will provide all necessary guidance to ensure a smooth return process.
Answered Sep 20th 2025

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