What is your return policy?

Our return policy at Otter Creek Trading Co is designed to provide our customers with the best possible shopping experience. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund or exchange. Please ensure that the item is in its original condition, unused, and with all tags and packaging intact. To initiate a return, simply contact our customer service team with your order details and reason for return. We will guide you through the process and provide you with a prepaid return label, making it hassle-free for you. Our goal is to ensure your complete satisfaction and offer a seamless return experience.